The SACCO has continued to improve in scope and quality of service as demonstrated by growth in business and investments. We have registered reasonable growth in terms of volume of business and overall profitability. We cannot overlook the fact that we operate in a sector of extremely dynamic and volatile environment.
Over the years, we have seen heightened competition from other Sacco, commercial banks and microfinance institutions and our continued success will rely heavily on our ability to offer competitive products and services to satisfy an increasingly discerning membership.
In order to understand the needs of our members and partners better, we held a meeting with our top savers in August this year at the Hotel Villa Rosa Kempinski.