FAQs

About Finnlemm Sacco

1. What is Finnlemm SACCO?

Finnlemm SACCO is a member-owned savings and credit cooperative that offers affordable financial solutions, including savings products, loans, and member support services.

Membership is open to eligible individuals including employees, business owners, and approved groups, subject to Finnlemm SACCO’s membership criteria.

Finnlemm SACCO is located at 55 Gatundu Road, Kileleshwa, Nairobi, Kenya.
Members can access services both at the physical office and through digital platforms.
For more information, visit www.finnlemm.com.

Membership

4. How do I become a member of Finnlemm SACCO?

You can apply by completing a membership application form, submitting the required documents, and paying the registration fee.

  • Copy of National ID
  • Passport-size photo
  • Completed membership application form
  • Payment of registration fee

Finnlemm SACCO is located at 55 Gatundu Road, Kileleshwa, Nairobi, Kenya.
Members can access services both at the physical office and through digital platforms.
For more information, visit www.finnlemm.com.

Yes. Members may withdraw by giving written notice in accordance with Finnlemm SACCO bylaws.

Savings & Deposit

8. What savings products does Finnlemm SACCO offer?

Finnlemm SACCO offers:

  • Member Deposits
  • Fixed Deposit Accounts
  • Junior Savings Accounts
  • Scholar Savings Accounts (for students above 18 years)

Full details are available on the SACCO website.

The minimum monthly contribution is KES 3,300.

Yes. Members can make savings deposits conveniently through mobile banking and approved digital channels.

Loans

11. What types of loans are available?

Finnlemm SACCO offers a wide range of loans including:
Finn Pesa mobile loans, Ustawi loans, Premium loans, Home loans, Development loans, Plot loans, Emergency loans, Education loans, Dividend loans, Asset finance, Qaribu loans, and other member-focused credit facilities.

Members qualify for a loan after three (3) months of consistent savings, subject to credit appraisal and SACCO policies.

  • Normal Loan: 1% per month on a reducing balance
    Other loan products attract varying rates, available upon inquiry.

Loans may be secured using:

  • Member deposits
  • Logbook
  • Title deed
  • Guarantors (for applicable loan products)

Loan processing timelines vary depending on the loan type but typically take a few working days once all requirements are met.

Mobile & Digital Services

16. Does Finnlemm SACCO offer USSD and mobile banking services?

Yes. Members can access services such as savings deposits, loan repayment, and balance inquiries via USSD and mobile banking.

Dial:

  • *346# or
  • *816#
    and follow the on-screen prompts.
Use the following details:
  • Paybill Number: 528400
  • Account Number: Your National ID Number

Dividends & Returns

19. Does Finnlemm SACCO pay dividends?

Yes. Members earn dividends based on their shareholding and overall SACCO performance, subject to approval at the Annual General Meeting (AGM).

Dividends are declared and paid annually after the AGM.

Support & General Information

21. How can I contact Finnlemm SACCO?
  • Phone: +254 722 607 983
  • Email: customer.care@finnlemm.com
  • Social Media: @finnlemmsacco on Facebook, Instagram, X (Twitter), YouTube, and LinkedIn
  • Monday – Friday: 8:00 a.m. – 5:00 p.m.
  • Saturday: 9:00 a.m. – 1:00 p.m.
  • Closed on Sundays and public holidays.

For up-to-date information on all products and services, visit www.finnlemm.com or contact the customer service team.

Note: These FAQs are subject to change in line with Finnlemm SACCO policies and regulatory requirements.

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